Send Me a Message!

Thanks for reaching out! I’ll get back to you within 1-2 business days.

In-Home in Greater Boston Area and Virtually (MA, CT, NY, VA) 

shelby@thecoastalcommunication.com 

Hours of Operation are Mon-Fri, 9am-6pm.

Got Questions? Let Me Help.

Do you take insurance?

We don’t bill insurance directly, but we provide superbills (detailed receipts) you can submit for potential reimbursement. We’re happy to help you understand the process. See below for more info. 

How do I get started?

Start by filling out our quick inquiry form. We’ll reach out to schedule a free 15-minute consultation where you can ask questions, share concerns, and learn about next steps.

Do I need a referral?

No referral is required. Whether your pediatrician suggested services or you’re just beginning to explore options, we welcome you to reach out.

Where do you offer services?

We offer in-home sessions in the Greater Boston area and virtual therapy in MA, CT, NY, and VA.

What types of sessions do you provide?

We offer individualized sessions for children and adults, tailored to their specific needs—from speech and language to social skills, feeding, and cognitive communication.

Can I be involved in my child’s therapy?

Yes! Caregiver involvement is encouraged. Your insight helps us provide more meaningful support, and you’re always welcome to join when appropriate.

How will I know how my child is doing?

At the end of every session, we provide a short debrief to keep you in the loop—sharing what we worked on, progress made, and how to continue support at home.

What’s your cancellation policy?

We ask for 24 hours’ notice to cancel without a fee. Cancellations with less notice are charged 50% of the session fee, though we understand life happens and are happy to discuss exceptions.

How long are sessions?

We typically offer 60-minute weekly sessions or two 30-minute sessions per week, depending on what works best for your family.

The General Process of a Superbill

CHECK PLAN

1

Call your insurance plan for details

ATTEND VISIT

2

Your child participates in speech thearapy

PAYMENT

3

Your credit card is charged the night of service

SUPERBILL

4

A superbill is created for you to submit for reimbursement

SUBMIT CLAIM

5

Follow instructions from your insurance plan to submit

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